Returns & Exchanges
At The Hairpin Leg Co., we want you to be completely satisfied with your purchase. If your furniture hardware or home accessories aren't the perfect fit, you can return them within 30 days of delivery for a full refund or exchange.
Return Process
- 1.Initiate Your Return
Contact our support team with your order number and reason for return to receive a unique return authorization code and the correct return address.
- 2.Pack Securely
Place the items back in their original packaging, ensuring that all screws, floor protectors, and components are included to prevent damage during transit.
- 3.Ship the Package
Affix your shipping label and drop the parcel off at your preferred courier; we recommend using a tracked service as we cannot be responsible for items lost in the mail.
- 4.Quality Check & Refund
Once our warehouse team inspects the returned goods to ensure they are in resalable condition, your refund will be processed back to your original payment method within 5-7 business days.